The Pickering Public Library is committed to providing our community with accessible programs, services and resources.

Customer Service Accessibility Standards (PDF)

Customer Services Accessibility Standards

Accessible Services:

Library Home Service
Library Home Service is a free service provided to Pickering residents of all ages who cannot visit the Library due to temporary or long-term disability. For more information please read our Library Home Service page.

Accessible Formats
Public documents generated by the Library are available in alternate format upon request.

Please contact our Administrative Services Assistant at kima@picnet.org or 905 831 6265 extension 6245.

Accessible website with BrowseAloud:
The Pickering Public Library's website uses BrowseAloud, a free software for people who have difficulty reading online. For instructions for using this software, please read the following page.

TDD or TTY line:
A TDD line (an alternative service channel for the hard of hearing) is available through Customer Care at the City of Pickering.
Staff at Central Library can be reached during open hours at: 905-420-1739.

CNIB Daisy Talking Books:
The Pickering Public Library has partnered with the CNIB to offer access to the CNIB Circulating Library of over 90,000 titles in multiple formats. We are also pleased to offer a rotating collection of DAISY Talking Books that are available in the library. You may also want to try one of our DAISY players.
Pickering Library clients with print disabilities can now register to access the CNIB Library Services. Materials can be ordered and picked up at your local Library branch.
For more information contact Valerie Crease at 905-831-6265 ext. 6248.

Accessible Internet and Catalogue Stations:
Accessible workstations (with adjustable seating, font size, screen readers and audio capabilities) are provide for clients at the Central Library and Petticoat Creek Branch.

Accessible Self-checkout stations:
Accessible self-checkout stations are available at the Central Library.

Large Print and other formats:
Pickering Public Library has a variety of formats available to our clients in alternative formats. Large Print, large print paperbacks, books on cd, books on iPod devices and ebooks are available.

Service Disruptions and Program Cancellations:
Notices of temporary disruptions to service and program cancellations. Information about Service Disruptions and Program Cancellations can also be obtained by calling 905-831-6265 x6300.

Comments and Feedback:

Please use this form

Other Links:

Accessible Pickering
Pickering profile available from abilities.ca