Online Reference Chat Now Available at Pickering Public Library

What is askON?
askON is an interactive information and research service for Ontarians offered by public libraries in the province. We answer questions on a wide range of subjects. Let us use our skills and experience to help you find better information than you could on your own.

The askON chat service is jointly staffed by twenty-two Ontario public libraries. You may be chatting with askON staff from a different library. We accept questions from users of other Ontario libraries and from individuals outside Ontario but we may, depending on the question and staff availability, refer you to your local library.

There is a short survey at the end of your chat session. Please provide us with your feedback so that we can enhance, expand and improve askON.

Service hours
Chat with askON staff Monday through Thursday, from 12:30pm-8:30pm and Friday through Sunday 12:30pm-4:30pm. askON will be closed on regular holidays and when public libraries are normally closed. When the service is closed you can elect to send an email question to your library.

To get started, please choose either English or French

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askON

Librarians are now available through live chat to answer your questions

   askON. Online research help.

Chat live with askON’s expert staff and get help finding answers to your questions.

English | French

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