Norton Internet Security / Personal Firewall and Research Databases at Pickering Public Library

Many new computers come bundled with Norton Internet Security (NIS) or Norton Personal Firewall (NPF) already pre-installed. By default, NIS and/or NPF block all referring web pages and referrer information from passing to specific Web pages. The result of this action is research databases not working properly for home users. Rules can be created to ensure research databases work on affected sites.

Affected sites/urls known to conflict with Norton products are:

• Netlibrary (www.netlibrary.com)
• Toronto Star Pages of the Past (micromedia.pagesofthepast.ca)
• 360 Search (yy3wa6kf7z.cs.serialssolutions.com)

To create a rule that permits referrer information:

1. Open Norton Internet Security or Norton Personal Firewall
2. Do one of the following:
• In Norton Internet Security or Norton Personal Firewall 2003: Click Options > Internet Security, and then click the Web Content tab
• In Norton Internet Security or Norton Personal Firewall 2004 or newer: Double-click Privacy Control, and then click Advanced
3. In the bottom of the Advanced window, click Add Site
4. In the New Site/Domain box, type the url of the site that you want to receive the referrer information (eg. If you are setting up a rule for Netlibrary, type in www.netlibrary.com), and click OK. The site name appears in the left frame of the Options window
5. Click the name of the new site (eg. If you are setting up a rule for Netlibrary, type in www.netlibrary.com)
6. On the Global Settings tab, under the Information about visited sites section, uncheck Use default settings
7. Click Permit
8. Click OK to close the Options window

If you are a user of Rogers Yahoo! Hi-Speed Internet, please note that Rogers offers their clients a customized product based on Norton. The above instructions may not apply in your situation. Please contact Rogers for more information on setting up your firewall configuration.